Company Registration Information
- Company Name: 郑州娴巩电子商务有限公司
- Legal Representative:王欣宇
- Email:service@mail.sulvor.com
- Date of Establishment: 2026-07-07
- Unified Social Credit Code:91410100MAKHNNFL4U
- Company Address:河南省郑州市高新技术产业开发区西三环路279号26号楼16层81号
Welcome to sulvor.com, your one-stop destination for all your general merchandise needs in Australia. We pride ourselves on offering a vast selection of high-quality products, exceptional customer service, and a seamless shopping experience. Our commitment is to ensure that every customer enjoys the convenience and reliability they deserve.
Brand Story
At sulvor.com, our journey began with a simple yet profound idea: to bring a wide array of quality products right to the doorstep of Australians. As avid shoppers ourselves, we understood the importance of variety, affordability, and reliability in shopping. This understanding propelled us to create a brand that reflects these values and meets the diverse needs of our customers.
Our founders started this venture with a vision to transform how people shop for everyday goods. With dedication and hard work, we have grown into a trusted name in the retail industry, serving numerous satisfied customers across Australia. Our team continuously strives to enhance your shopping experience by curating an extensive range of products and ensuring you receive only the best.
Policies
We believe in transparency and customer satisfaction, which is why we have established comprehensive policies to guide your shopping experience at sulvor.com. Please take a moment to familiarize yourself with them:
Order Processing & Delivery
- Order Processing Time: 1-2 days
- Delivery Time: 5-7 days
Returns & Refunds
- Return/Exchange Period: 14 days
- Refund Processing Time: 7 days
Customer Service
- Online Support Hours: Monday to Friday: 9 AM to 6 PM (Closed on weekends and public holidays)
Payment Options
We offer a variety of convenient payment methods:
- Visa
- MasterCard
- American Express
- PayPal
Customs Duties
- Responsibility: Buyers are responsible for any customs duties incurred.
Below is a detailed summary of our key policies for quick reference:
| Policy Aspect | Details |
|---|---|
| Order Processing | 1-2 days |
| Delivery | 5-7 days |
| Return/Exchange Period | 14 days |
| Refund Timeline | Processed within 7 days |
| Customer Service | Mon-Fri: 9 AM - 6 PM |
| Payment Methods | Visa, MasterCard, American Express, PayPal |
| Customs Duties | Buyer responsibility |
Thank you for choosing sulvor.com. We look forward to serving you and delivering a shopping experience that exceeds your expectations!