Company Registration Information
- Company Name: 郑州娴巩电子商务有限公司
- Legal Representative:王欣宇
- Email:service@mail.sulvor.com
- Date of Establishment: 2026-07-07
- Unified Social Credit Code:91410100MAKHNNFL4U
- Company Address:河南省郑州市高新技术产业开发区西三环路279号26号楼16层81号
At sulvor.com, we are dedicated to providing our customers with the best possible service. Whether you have a question about our products, need assistance with an order, or want to provide feedback, we're here to help. Please refer to the information below to find the most convenient way to reach us.
How to Reach Us
Feel free to email us anytime at service@mail.sulvor.com. We strive to respond to all emails within 24 hours during weekdays.
Company Address：
Customer Service Hours
Our dedicated customer support team is available to assist you from Monday to Friday, 9 AM to 6 PM. Please note that we are closed on weekends and public holidays.
Key Contact Information and Policies Summary
Below is a quick reference table summarizing our key contact details and related policies:
| Aspect | Details |
|---|---|
| service@mail.sulvor.com | |
| Support Hours | Mon-Fri: 9 AM - 6 PM (Closed weekends/holidays) |
| Order Processing Time | 1-2 days |
| Delivery Time | 5-7 days |
| Return Period | 14 days |
| Refund Processing | 7 days |
| Payment Methods | Visa, MasterCard, American Express, PayPal |
| Customs Duties | Buyer responsibility |
Additional Information
- Order Inquiries: If you have questions about your order status, please ensure you have your order number ready for faster service.
- Feedback: Your feedback is invaluable to us. Feel free to share your thoughts or suggestions so we can continue to improve your shopping experience with us.
Thank you for choosing sulvor.com. We look forward to assisting you and ensuring your satisfaction with every interaction!